Privacy notice
Version 2026-11-13.2
Controller
ThinkTank EV VOF · Calivoria Gifts & Living Isschotweg 229, 2222 Itegem (Heist-op-den-Berg), Belgium BE0672568108 · RPR Antwerpen, afdeling Mechelen info@calivoria.be · +32 15 64 00 99. Contact info@calivoria.be for privacy requests.
Information and purposes
We process order references, ordered items, contact and delivery details, payment confirmation and customer correspondence to perform the sales contract, handle returns/guarantees and meet accounting obligations. We use limited technical request information for security and fraud prevention under our legitimate interest. We do not use advertising or analytics trackers, sell customer information or enrol you in marketing through checkout.
Service providers
The shop and its private database run on our Hosting.com hosting. Stripe processes payment and checkout details under its own payment/privacy terms; Calivoria does not receive complete card numbers or security codes. We share only delivery/order information necessary for fulfilment with the relevant supplier and carrier. Mail providers handle transactional confirmations. DeepL receives public shop/product copy for requested translations, never customer/order/payment details. External product-image hosts receive ordinary connection information when their images load; you can disable them through Privacy & storage.
Storage and retention
Your bag, wishlist, country and deliberate language preference are stored in your browser until you clear them. Session storage retains an opaque order access code so you can view the confirmation in that browser. Private server records are kept while needed for the order, returns, guarantee, complaints and applicable legal/accounting retention obligations; longer storage is limited to records required by law or a concrete dispute. Request details or deletion via our contact address. Statutory retention can prevent immediate deletion of required records. We restrict access to authorised administration and private backups.
Rights and international processing
You can request access, correction, erasure where applicable, restriction, portability and object to processing based on legitimate interest. Where we rely on consent you can withdraw it for the future. We normally reply within one month, subject to lawful extensions. Payment, mail and hosting providers may use international infrastructure; their applicable safeguards and privacy information apply. You may complain to the Belgian Data Protection Authority at https://www.gegevensbeschermingsautoriteit.be. Read Stripe’s policy at https://stripe.com/privacy. No customer account or marketing consent is required to order.